LifeQuest Counseling
2055 N. Garey Ave., Suite 10
Pomona, CA 91767

Q: How Do I Select a Therapist That is Right For Me? 

A: Your therapist should have the appropiate credentials, level of education, and licence registration as required by the licencing board of your state. You want to select a therapist you feel comfortable with; one who is professional and respects your individuality, your opinions, and your persona. You want a counselor you can trust, and feel that he or she can help you at some point during treatment. A therapist should have the clinical experience in the area you are seeking help with (i.e. depression, addiction, marriage).  Your therapist should be open about his or her treatment plan with you, fees and/or insurance agreement, and appointments.  

Q: Fees and Payment

A: Each psychotherapy session shall last approximately 50 minutes. Most insurance plans are accepted. We offer a Sliding Fee Scale for the cash-paying client. Most major credit cards are also accepted for treatment payment.

Q: Cancellation and No Shows

A: Scheduling an appointment involves the reservation of a specific day and time for your session. We require at least a 24-hour notice for canceling and/or rescheduling your appointment. This will allow us time to offer the available time slot to another client who may be waiting for such an occurrence. You will be financially responsible for the full fee or co-pay if the session is missed without reasonable notification. There would be exceptions in the event of a true emergency or events out of your control. 

Q:  What is the average length of treatment? 

While many problems and struggles can be similar, every individual is unique, and treatment duration will vary. Your therapist will make a treatment length and frequency recommendation, and work with you to best meet your needs. Evidence shows that "therapy typically is terminated when the patient is functioning adequately. Commonly, psychotherapy lasts six to 12 sessions, with more complex difficulties benefiting from longer treatment". (APA, 2010) 


Q: Benefits and Risks of Counseling

Research show that psychotherapy has benefits for people who go through it. Therapy can help individuals improve their relationships, solve problems faster and more effectively and reduce symptoms of anxiety, depression, and distress. 

Participation in psychotherapy may result in a number of benefits, including, but not limited to, improving interpersonal relationships and resolution of the specific concerns that led you to seek psychotherapy assistance. Working towards your therapeutic goals requires effort on your part. It requires your active involvement, honesty, and openness in order to make change in your life. During therapy remembering or talking about your life events, feelings and thoughts may result in experiencing discomfort or strong uncomfortable feelings. Working towards resolving the issues which brought you to therapy in the first place can result in changes that were not originally intended. Sometimes, a decision that is positive for one family member may be experienced as a negative decision by another family member.

There is no guarantee that psychotherapy will yield positive or intended results. During our work together we may draw upon various psychological approaches to find the best fit for you and your situation.

For more discussion on efficacy and forms of psychotherapy, visit

Q: What is your Confidentiality agreement? 

A: All written and verbal information disclosed in session is considered confidential and may not be revealed to anyone without your written permission. There may be situations where the legal system, including lawyers and/or courts, could subpoena your records without your consent. We will not release your records to any outside party unless we authorized to do so by all family members who were involved in the therapy sessions.

There are some exceptions to this confidentiality agreement. Under certain and specific circumstances the law mandates therapists to report to county authorities suspicions of imminent or current danger to others, primarily meaning minors and/or elders.